Returns & Exchanges

We want you to be fully satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unused items in their original packaging. Simply follow our streamlined process to receive a full refund or exchange your accessory for a different style.

Return Process

• 1.
  Initiate Your Request

  Visit our online return portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original BURGA packaging to ensure they remain protected during transit.

• 3.
  Ship It Back

  Download and print your prepaid shipping label, attach it to your parcel, and drop it off at the nearest designated carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.